Our Warranty
Updated: June 2022
Boxer Tools is committed to supplying the highest quality of Ratchet Straps and Tie Downs and guarantees that our webbing conforms to the Web Sling and Tie Down Association (WSTDA) guidelines and regulations.
Upon request, we may provide a certificate of authenticity and a test report for quality assurance purposes.
Additional details will be requested upon warranty review, such as original proof of purchase, full name, etc.
We warrant all products for thirty (30) days from the delivery date against any manufacturer defect in material and craftsmanship. Any defects should be reported before or during the thirty days.
This warranty does not apply to defects due to misuse, abuse, negligence, repair, or alterations outside of our facilities.
Any alterations or assemblies done to our finished goods or parts will not be covered under our warranty policy. Alterations and assemblies done by the user will be at their own risk.
For all warranty claims, process, and other questions, please email us at customerservice@boxertool.com.